Privacy Policy | Careful Cleaners Co.

Privacy Policy

Effective Date: November 1, 2025  |  Last Updated: November 1, 2025

1. Introduction

Careful Cleaners Co. (“we,” “our,” or “us”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit www.carefulcleanersco.com, request a quote, or use our home cleaning services in and around Greenville, South Carolina. By using our website or submitting information, you agree to this Privacy Policy.

2. Information We Collect

Personal Information

  • Name
  • Phone number
  • Email address
  • Service address
  • Payment details (processed securely via third-party payment processors)

Non-Personal / Usage Data

  • Device and browser information
  • IP address and approximate location
  • Pages viewed, time on site, referring URLs

Cookies, Pixels, and Similar Technologies

We use cookies, analytics (e.g., Google Analytics), and advertising pixels (e.g., Meta Pixel) to improve site functionality, measure ad performance, and support remarketing/retargeting. You can manage cookies in your browser settings. See our Cookie & Tracking Policy for details and controls.

3. How We Use Your Information

  • Provide, schedule, and manage cleaning services
  • Process payments and send confirmations, reminders, and updates
  • Respond to inquiries and provide quotes
  • Operate, analyze, and improve our website and marketing
  • Comply with legal, tax, and regulatory obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share limited data with:

  • Service providers (e.g., scheduling/CRM, payment processors, marketing and analytics vendors) under contracts requiring confidentiality and use limitations.
  • Advertising partners (e.g., Google, Meta, Yelp) for measurement and retargeting in accordance with their policies.
  • Legal authorities if required to comply with law, protect our rights, or enforce our terms.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards. However, no method of transmission or storage is 100% secure; you use the site and share information at your own risk.

6. Your Rights and Choices

  • Request access, correction, or deletion of your personal information.
  • Opt out of marketing communications at any time.
  • Manage cookies and ad preferences via browser settings and ad platform controls (see Cookie & Tracking Policy).

8. Children’s Privacy

We do not knowingly collect personal information from children under 13. If you believe a child provided information, please contact us so we can delete it.

9. Updates to This Policy

We may update this policy periodically. Changes will be posted with a new “Effective Date.”

10. Contact Us

Questions or privacy requests? Please contact us.

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